Contact us
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Booking
The easiest, quickest and most secure way to book through our online site. You are welcome to call our Contact Center in Copenhagen, Denmark on +1 202-552-1060 (English speaking staff) if you have any questions or need help, but please note that booking and payment must take place on-line on our site. It is not possible to book over the phone, as we cannot accept phone payments for security reasons. You can also email your questions using the contact form here on this page, and we will get back to you as quickly as possible.
Cancellation
As a general rule, you cannot change, return or cancel your booked and confirmed tickets for soccer in Barcelona. You will be informed of this early on in the booking process, and you agree to this when accepting our terms and conditions.
However, we will, of course, do what we can to assist you if you cannot use your tickets. Should you need to cancel your booking, please contact us via the contact form and state your booking reference. We will do what we can and try to cancel your booking, or attempt to re-sell your tickets to other clients. We cannot promise anything, but will try to help you.
In order to refund or resell your tickets, we must seek approval from the club and our agent in Barcelona. We must then obtain a credit note from our agent. This process takes time, and it is not unusual for us to be uncertain until 1-2 weeks after the match date as to whether your tickets have been refunded/re-sold. If we get your tickets re-sold or refunded there will be a cancellation fee, usually around €10.00 per ticket.
Management
If you need to get intouch with the management of Tickets2BarcelonaSoccer.com please use the contact form below. The management can help you with issues regarding poor service from our helpdesk, job applications or if you are interested in becoming a supplier.
Contact in Barcelona
We use the recognized soccer agent in Barcelona, Travel Connection Spain, with offices in central Barcelona. Travel Connection Spain is the official agent for both FC Barcelona and RCD Espanyol.
Your tickets must be picked up at the Travel Connection Spain office.
The address is: Gran Via Corts Catalanes 646, Principal 1, 08007 Barcelona (Spain).
Their opening hours are: Monday through Friday, from 10:00 a.m. To 6:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m. (Saturday open ONLY when FC Barcelona plays). The office is closed each day from 2:00 to 3:30 p.m. and all day Sunday. On the booking confirmation sent your e-mail address, we will provide the phone number and email of Travel Connection Spain, so you always can contact them in necessary when you are in Barcelona.
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