Terms and conditions
Once your tickets have been purchased and confirmed, they can no longer be exchanged, returned or canceled. When your booking is complete, please print out your booking confirmation. You will also receive a copy of the booking confirmation by e-mail.
You will need to retrieve your soccer tickets from our agent in central Barcelona BEFORE attending the match. The address, opening hours and other information can be found in the booking confirmation sent to your e-mail address and on the Contact area of our Web site, see CONTACT. Please note that there are different opening hours for FC Barcelona and RCD Espanyol.
The exact date and time of the match will be confirmed 4 to 7 days before the match. Weekend matches are always played on Saturday or Sunday, while weekday matches are always played on Tuesday, Wednesday or Thursday. Kick-off time will also be confirmed 4 to 7 days before the match, but it is generally between 3:00 p.m. and 10:00 p.m. The above time and date variables should be taken into consideration when planning your Barcelona tour, as tickets for Barcelona soccer matches played during the above date or time periods may NOT under any circumstances be refunded or canceled. You will not be contacted with the confirmed date and time, but we will do our best to publish the confirmed date and time as soon as we receive it.
You will always be seated among home supporters and/or in a neutral zone at the arena. Therefore articles such as shirts, scarves or hats bearing the logo or colors of the away team are strictly forbidden. You may not show sympathy or cheer for or with the away teams and their fans. Please see our FAQ for more information about seating. Parties booking more than 2 tickets cannot be guaranteed seating together, and risk being divided into groups of 2 and 3 (2+2, 2+3, 3+2, 2+2+3 etc.). We do, however, guarantee that individuals will never be seated alone, meaning that configurations with single seats such as 1+1, 1+2, 3+2+1, etc. will not occur. If you are split up, our agent will do his/her best to arrange seats in the same section of the arena, but this cannot be guaranteed. We would like to stress that clients are rarely split up, but this does happen at some matches during the season.
We recommend reading our FAQ carefully if you have any questions or would like more information about booking on our site.
Prices and booking fees
The ticket prices found on our site include the booking fee for the local soccer club, our local agent and us! Please see our FAQ for more information about our prices and booking fees.
By purchasing through this system, you consent to be bound by the above terms and conditions.